Refund policy
💞 Nurse Ferrari™ Return & Refund Policy
Effective Date: [Insert Date]
At Nurse Ferrari™, we care deeply about your experience. Whether you purchased skincare, supplements, sips, or digital tools — our goal is always the same: to support your glow, confidence, and healing journey. If something isn’t quite right, we’re here to help.
🛍️ Return Eligibility
We accept returns on unused, unopened physical products (including skincare, powders, supplements, candles, teas, and wellness tools) within 14 days of delivery.
Due to safety and hygiene, we cannot accept returns on opened or used items.
To request a return, email us at:
đź“§ support@nurseferrari.com
Include your order number and a brief description of the issue.
đź’» Digital Products & Downloads
All digital products (courses, guides, planners, printables, etc.) are non-refundable once accessed or downloaded. If you experience technical issues, reach out — we’ll always help.
📦 Damaged, Defective, or Incorrect Orders
If your item arrives damaged or you received the wrong product, contact us within 7 days of delivery with:
-
A photo of the issue
-
Your order number
-
Your shipping name and address
We’ll send a replacement or issue a refund — your satisfaction matters.
đź’ł Refunds (If Approved)
Refunds are processed to the original payment method. Please allow 5–10 business days for your bank or credit card provider to complete the transaction.
Shipping fees are non-refundable.
đź”’ Non-Returnable Items
We cannot accept returns on:
-
Opened or used physical products
-
Digital items or downloads
-
Gift cards
-
Final sale or promotional items marked "non-returnable"
✨ A Final Note from Nurse Ferrari™
We believe in what we offer — and we believe in you. If something doesn’t feel aligned, we’ll do our best to make it right. Because your healing and happiness are always worth protecting.
✨ Thank you for being part of a wellness brand that puts real care first.